PFM Technologies is an IT solutions provider, B2B, B2C, CRM and ERP Consultants.
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CRM Definition
Customer Relationship Management (CRM) is an information industry term for methodologies, software, and usually Internet capabilities that help an enterprise manage customer relationships in an organized and efficient manner. In many cases, an enterprise builds a database about its customers. This database describes relationships in sufficient detail so that management, salespeople, and customer service reps can access information; match customer needs with product plans and offerings; remind customers of service requirements; know what other products a customer had purchased; etc
Definition of ERP (Enterprise Resource Planning)
Enterprise resource planning (ERP) is the industry term used to describe a broad set of activities supported by multi-module application software that helps a manufacturer or other business manage the important parts of its business. These parts can include product planning, parts purchasing, maintaining inventories, interacting with suppliers, providing customer service, and tracking orders. ERP can also include application modules for the finance and human resources aspects of a business.
Some of the bigger players in the ERP outsourcing market are SAP, Peoplesoft, and J. D. Edwards. New comers include Oracle, IBM, and Microsoft.
TQM Definition
Total Quality Management (TQM) is a management approach that aims for long-term success by focusing on customer satisfaction. TQM is based on the participation of all members of an organization in improving processes, products, services, and the culture in which they work.
Definition of Supply Chain Management
Supply chain management (SCM) is the oversight of materials, information, and finances as they move in a process from supplier to manufacturer to wholesaler to retailer to consumer. Supply chain management involves coordinating and integrating these flows both within and among companies. It is said that the ultimate goal of any effective supply chain management system is to reduce inventory (with the assumption that products are available when needed). As a solution for successful supply chain management, sophisticated software systems with Web interfaces are competing with Web-based application service providers (ASP) who promise to provide part or all of the SCM service for companies who rent their service.
JPEG Definition
JPEG (pronounced jay-peg) is a commonly used method of compressing photographic images. The compression algorithm is "lossy" in that information is removed from the image to assist with decreasing the file size. The greater the compression, the more information is discarded. Files that have undergone jpeg compression usually have extensions such as .jfif, .jpeg, or jpg.
The name stands for Joint Photographic Experts Group. JPEG itself specifies only how an image is transformed into a stream of bytes, but not how those bytes are encapsulated in any particular storage medium. JPEG is the most common format used for storing and transmitting photographs on the World Wide Web. It is not as well suited for line drawings and other textual or iconic graphics because its compression method performs badly on these types of images (it is better to use the PNG and GIF formats for such purposes.
Most digital cameras also create files that are in JPEG format. A testament to the popularity of the standard.
Related Terms
- BMP
- GIF
- PNG
World Wide Web Definition
A technical definition of the World Wide Web is: all the resources and users on the Internet that are using the Hypertext Transfer Protocol (HTTP).
A broader definition comes from the organization that Web inventor Tim Berners-Lee helped found, the World Wide Web Consortium (W3C):
"The World Wide Web is the universe of network-accessible information, an embodiment of human knowledge."
Related Terms
- Internet
Blog Definition
A blog is a lot like a journal except it is generally intended to be read by others. The topics for blogs vary greatly; some being about day to day activities and others taking a more corporate or political slant. There is no defined or widely accepted format and so blogs range from one liners that the author adds every few hours to relatively long, well thought out arguments for or against a topic of interest.
Usually, users that are interested in a particular blog can subscribe to the blog and receive updates automatically through the use of an RSS feed aggregator (also known as a news aggregator). Unlike mailing lists, you do not need to provide an e-mail address and if nothing else, blog subscriptions protect your e-mail address from spam.
Typically, a blog contains posts that are more often than not presented in reverse chronological order. A blog, at a minimum, consists of the following components:
- Title of the post.
- Body area for the main content.
- Comment area where readers can discuss the posting.
- Category to help with grouping posts.
- Permanent link a.k.a. permalink which is the URL of the full post.
- Post or publishing date.
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